POLICIES
SHIPPING
Our current turnaround time is 1-3 business days for the item to be created and packed.
For large orders this may take 1-5 business days.
For Wholesale shipping times please contact me at: wholesale@lovebreeau.com
Please note:
- Business days are Monday – Friday and do not include public holidays.
- Orders are shipped via Australia Post and a tracking number will be sent to you with your shipping confirmation
SHIPPING TIMES
Please note these times are on top of the time it takes to create and package your order.
Within Australia
Standard: 1-10 business days
Express Mail: 1-2 business days
International
Standard: 10-15 business days
Express: Contact me for a quote at hello@lovebreeau.com
Please note:
- All orders are shipped from Australia
- Love, Bree is not responsible for lost or damaged packages but we will do what we can to assist.
- If you have a tracking number please contact Australia Post prior to contacting us as they may be able to resolve your issue directly.
- Buyers are responsible for any customs and import taxes that may apply in their country.
- Love, Bree is not responsible for any delays customs may cause.
- Love, Bree reserves the right to use an alternative mail carrier if we see fit.
REFUNDS AND EXCHANGES
Your business is important to us, if you have any issues with your order please contact us.
If your order arrives damaged please contact us at hello@lovebreeau.com with a photo of the damaged item/s.
If you are unhappy with your order please contact us within 14 days of your purchase with your reason for return or exchange and we will do our best to assist; unfortunately, we cannot accommodate change of mind.
Refunds will be credited back to your original form of payment upon the return of the item.
Exchange will be granted upon the return of the original item.
Cost of shipping for refund or exchange will not be covered by Love, Bree.
All sale items are not eligible for refund or exchange.
Return to:
Love, Bree
PO Box 133
DOREEN VIC 3754
AUSTRALIA